At Insurance Services Surrey we view insurance claims handling as a critical part of our customer service provision.
Clearly we hope that our policyholders enjoy an incident free term but should the unthinkable happen and you need to make an insurance claim, you can rest assured that our team of experts are here to help and support you. We appreciate that whilst every claim is unique; our experience has taught us the most effective way to handle different types of incidents. Several insurers grant us delegated authority, enabling us to agree certain claims swiftly on the insurers’ behalf; others are more efficiently dealt with by the client contacting insurers directly, although our experts are always willing to step in, should unnecessary delays or disputes occur. For more complex insurance claims we will manage the entire process working with you towards a swift and satisfactory resolution.
Should you need to make a claim:
Call us on 01483 532921
or email our claims manager, Carol, on firstname.lastname@example.org or alternatively please access your Insurer direct (by clicking on the Insurance Claims Contacts page above) should you require immediate assistance, out of office hours. Please remember to have your policy number to hand.
Please remember to have your policy number to hand.